The Carlotta
Retirement Community in Palm Desert, CA.
Contact details
- Category
- Retirement Community
- Address
- 41505 Carlotta Dr, Palm Desert, CA 92211, USA
- Phone
- (760) 477-4249
- Website
- ivyliving.com
Hours
| Monday | Open 24 Hours |
|---|---|
| Tuesday | Open 24 Hours |
| Wednesday | Open 24 Hours |
| Thursday | Open 24 Hours |
| Friday | Open 24 Hours |
| Saturday | Open 24 Hours |
| Sunday | Open 24 Hours |
From Google, checked May 2026.
Google Reviews
Recent comment about this facility from the last (review Erica ) was 100 percent true (the feedback from the facility is poor and she’s right (poor communication and understanding) Ps- Patrick is not one to work is a place like very rude man ! Not kind , not nice and rude to other and has attitude!! (Girls in the back should help people who need help and get off there phone and off the desks it’s a facility not Macy’s putting on makeup in front of others very unprofessional girls
Mia was very helpful and did a great job showing us around. Thank you again, the Carlotta looks like a great place. Ron and Kathy Ward
Mia provided my husband and I a tour of the community as we are interested in it for our 91 year old aunt. From start to finish the tour of the facility was first class. From the Welcome sign in the lobby to the time Mia spent showing us all the housing / living options, amenities, and services. We also had a chance to speak to several staff members and residents for their personal feedback, which is invaluable. We ended our tour with a comped lunch at the Vine Restaurant and a parting gift.
These quotes come from Google Reviews and belong to their authors. They can be out of date. Ask for a correction or removal.
About The Carlotta
Levels of care at The Carlotta
The Carlotta describes two tracks under one roof. Retirement living is for seniors who want no household chores and need no care services. Assisted living adds personalized care around the clock.
That split matters for a referral. A client can start on the lighter track and move to care later without changing communities. The Carlotta says it serves every phase of retirement.
Housing and daily life at The Carlotta
Homes come as studio, one-bedroom and two-bedroom apartments, and reviewers also mention casitas. Its website lists three chef-prepared meals a day at its Vine at Ivy restaurant. It also names a heated outdoor pool and spa, courtyards and walking paths.
The community states that pets are welcome. It names Eisenhower Health among the medical facilities nearby. The Carlotta is open 24 hours every day, and its team reports it will discuss options, send information or schedule a tour.
What families report about The Carlotta
The Carlotta holds a 4.0 rating from 62 Google reviews. Praise centers on tour guides who answered questions without pressure, the food and the nursing staff. Some families also describe warm care for a relative near the end of life, and one resident reports more than five years there.
The low ratings focus on staff attitude and on how the community communicates with families about care decisions. Those concerns sit mostly with assisted living rather than retirement living.
For a senior who is independent now but may need assisted living later, The Carlotta offers both levels in Palm Desert, and families should ask at the tour how care needs are assessed and shared with them.
In the business's own words
Welcome to The Carlotta. Ideally settled in the heart of Coachella Valley, with stunning views of the San Jacinto Mountains, The Carlotta in Palm Desert offers a peaceful, resort-style environment. Located near Highway 111 and close to top medical facilities such as Eisenhower Health, our community blends comfort with convenience. The Carlotta provides fulfilling and flexible senior living with a range of services for every phase of retirement. From activities and outdoor spaces meant to nourish body and soul to comprehensive assisted living for those who need it, The Carlotta team is here to help our residents live their best lives. We’d love for you to come and visit!
From the business's Google listing, checked Oct 2026.
What the listing mentions
- Assisted listening devices
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Gender-neutral restroom
- Serves food
- On-site parking
- Free parking lot
- On-site services
From the business's Google listing, checked Oct 2026.
Corrections
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